Fast and cost-optimised!
Range of services
- Express service; repair within two to three work days
- Retrofit of options
- Upgrades/updates of hardware and software
- Back-up of your customized configuration data
- Repair report
- Creation of a cost estimate
- Cost efficient
- No excessive flat rates
- Warranty on the repairs carried out
Returns, repairs, conversions or re-calibrations
You have the choice between:
- Device/module return
- Return of devices/modules that came into contact with hazardous substances
- Return consignment of electrodes
For devices/modules that came into contact with hazardous substances, an explanation is required to allow decontamination!
Print out the required accompanying letter and add this to the return consignment of the device/module to be repaired.
Returns and service are handled by our technicians at JUMO USA.
Please send your product to the following address:
JUMO Process Control, Inc.
6733 Myers Road
East Syracuse, New York 13057
If requested, you will receive a cost estimate. We will repair our product according to work time/spare parts, not on the basis of excessive flat rates. For product covered by warranty, you will receive a detailed service report.
Field service also available:
It is possible to arrange for on-site repairs for devices/modules that cannot be removed and returned for technical reasons.
JUMO USA Service Department
Phone: (315) 437-5866 x 9459
Fax: (315) 437-5860